Business Details
46 Years
experience
Trusted Appliance Repair in Tucson, AZ
Founded in 1980, Authorized Technical Service (ATS) has established itself as a trusted leader in appliance repair across Tucson, AZ, and Southeast Arizona. As a veteran, woman, and family-owned business, we combine over four decades of experience with a deep commitment to community service. Our team of 12 skilled technicians, averaging 15 years of tenure, undergoes rigorous factory training and background checks to ensure reliable, high-quality service.We specialize in repairing dishwashers, refrigerators, ovens, washers, dryers, and more, backed by a 90-day guarantee on parts and labor. Recognized with an A+ rating from the Better Business Bureau, we offer bilingual support and a 10% discount for active military, first responders, and teachers. Our dedication to transparency, customer satisfaction, and energy-efficient solutions has solidified our reputation as a local industry authority.
Services
Dishwasher Repairs
Refrigerator Repairs
Oven Repairs
Stove Repairs
Range Repairs
Washer Repairs
Dryer Repairs
Microwave Repairs
Vent Hood Repairs
Trash Compactor Repairs
Details
- Year established: 1980
Highlights and features
- We maintain an A+ rating with the Better Business Bureau.
- We offer a 10% discount for active military, first responders, and teachers.
- Our team provides bilingual service for diverse customer needs.
- With over 40 years of experience, our technicians deliver reliable repairs.
- All repairs come with a 90-day guarantee for your peace of mind.
Associations and certifications
- Better Business Bureau
What people say
Reliable service
Experienced technicians
Prompt repairs
A+ BBB rating
90-day guarantee
Services
Dishwasher Repairs
Our technicians diagnose and fix dishwasher issues like leaks, motor failures, and control board problems. We replace worn parts, ensure proper water flow, and test functionality to restore efficiency. Customers benefit from prompt service and a 90-day guarantee on repairs.
Refrigerator Repairs
We address cooling failures, ice maker malfunctions, and water leaks in refrigerators. Our team repairs compressors, thermostats, and defrost systems to keep food fresh. Bilingual technicians provide transparent estimates and use genuine parts for lasting solutions.
Oven Repairs
Our experts resolve heating inconsistencies, igniter failures, and gas leaks in ovens. We replace faulty components like thermostats and burners, ensuring safe and efficient operation. All repairs include a 90-day warranty for customer confidence.
Washer Repairs
We fix drum imbalances, water inlet valve issues, and pump failures in washing machines. Technicians perform thorough diagnostics and use high-quality parts to restore functionality. Services include load-balancing advice to extend appliance lifespan.
Dryer Repairs
Our team repairs heating elements, thermostats, and vent systems in dryers. We clean clogged vents to improve efficiency and reduce fire risks. Customers receive maintenance tips to optimize performance and safety.
People
Brian Jarratt
Owner
Brian Jarratt co-founded ATS in 1980, leveraging his veteran experience to build a family-owned business focused on community service and technical excellence.
Celia Jarratt
Owner
Celia Jarratt, a veteran and co-owner, has dedicated over 40 years to growing ATS into a trusted appliance repair leader in Tucson and Southeast Arizona.
Questions
What areas do you serve?
We serve Tucson, Eloy, Three Points, Mammoth, Douglas, Willcox, Green Valley, Sahuarita, Tombstone, Bisbee, Casa Grande, and surrounding areas.
Do you offer emergency repairs?
We prioritize timely service but do not provide 24/7 emergency repairs. Contact us during business hours for urgent needs.
What payment methods do you accept?
We accept major credit cards and cash payments. Payment is due upon service completion.
Are your technicians certified?
Yes, all technicians undergo factory training and background checks to ensure expertise and reliability.
Do you provide warranties?
Yes, all repairs include a 90-day guarantee on parts and labor for customer peace of mind.
How can I schedule service?
Call 520-903-1448 or fill out our online form to schedule an appointment during business hours.
