Business Details
31 Years
experience
Trusted Remanufacturing Services in Carol Stream
CoreCentric Solutions has been a leader in product renewal and reverse logistics since 1995. Our team of engineers and technicians specializes in remanufacturing, repairing, and managing product returns for major retailers, OEMs, and service providers. We are ISO 9001- and ANSI-certified, adhering to the highest industry standards to deliver parts that exceed original specifications. With a 350,000-square-foot facility and a 98% repair success rate, we ensure rapid turnaround times and cost savings of 20-50% over OEM parts. Our Core Collection program diverts waste from landfills, supporting circular economy principles.We serve a global client base, including Fortune 500 companies, while maintaining a three-year warranty on repaired components. Our 230+ employees combine technical expertise with sustainability-focused practices to extend product lifecycles. By analyzing returned products, we provide actionable data to improve future designs and reduce warranty claims. Our partnerships with RIT and the REMADE Institute underscore our commitment to innovation and environmental stewardship. Headquartered in Carol Stream, Illinois, we operate a global engineering center in India to support international clients.
Services
Remanufacturing
Return for Repair
Product Returns Management
Core Collection
Parts Supply
Reverse Logistics
Warranty Analysis
Inventory Storage
Data Recovery
Sustainability Programs
Details
- Year established: 1995
Highlights and features
- We offer 25+ years of expertise in remanufacturing and reverse logistics.
- Our ISO 9001 certification ensures rigorous quality control standards.
- We guarantee a 98% success rate on repairs with a three-year warranty.
- Our 350,000-square-foot facility supports rapid turnaround times.
- We provide 20%-50% cost savings compared to original OEM parts.
Associations and certifications
- ISO 9001
- ANSI
Services
Remanufacturing
Our remanufacturing process restores obsolete or damaged appliance components to better-than-original condition. Using reverse engineering and ISO-certified protocols, we rebuild electronic controls and electro-mechanical parts with 20%-50% cost savings. Our 2,500+ SKUs ensure availability for major brands like Whirlpool and LG.
Return for Repair
We repair malfunctioning appliance parts with a 98% success rate, often completing repairs within 48 hours. Our engineers replace both failed and at-risk components, backed by a three-year warranty. This service supports over 10,000 part types from brands like GE and Samsung.
Product Returns Management
Our reverse logistics solution handles product returns from inspection to resale. We audit inventory, recover 75% of units, and capture 80% of retail value. Clients receive diagnostic data to improve product design and reduce future warranty claims.
Core Collection
This program collects and stores expired appliance parts for remanufacturing. Our 350,000-square-foot facility processes cores to reduce landfill waste. Participating businesses gain access to affordable refurbished components while supporting sustainability goals.
Warranty Analysis
We analyze returned products to identify failure patterns and improve future designs. By tracking repair data, we help clients reduce in-warranty claims by up to 30% and enhance product reliability through actionable insights.
People
Tom Healy
President and CEO
Tom Healy leads CoreCentric Solutions with over 25 years of experience in industrial services. He drives strategic growth while maintaining focus on sustainable remanufacturing practices and client satisfaction.
Everardo Frias Rios
Engineering Team Member
Everardo Frias Rios contributes to CoreCentric's innovation initiatives. He co-authored a paper on PCB inspection methods presented at the REMADE Circular Economy Tech Summit in 2023.
Questions
What industries do you serve?
We primarily serve appliance manufacturers, retailers, extended-warranty providers, and service technicians working with major brands like Whirlpool and LG.
Are your remanufactured parts reliable?
Yes. Our ISO 9001-certified process ensures parts meet or exceed OEM specifications, with a one-year warranty standard.
How quickly can you repair parts?
Most repairs complete within 48 hours, with same-day service available for urgent cases using our priority logistics network.
Do you handle bulk product returns?
Yes. Our system processes bulk returns with 75% unit recovery rates, converting returns into profit centers through resale or component reuse.
How does your Core Collection program help the environment?
We divert 350+ tons of appliance parts from landfills annually by remanufacturing expired inventory, reducing raw material consumption.
Can I track my repair or return shipment?
Yes. Our online portal provides real-time tracking from receipt through testing, repair, and return shipping with barcode scanning at each stage.
Videos
