Business Details
Expert Appliance Repair in Raleigh, NC
One Source Appliance Repair is a locally owned and operated company dedicated to providing professional and personalized appliance repair services. With over two decades of industry experience, our team of certified technicians delivers urgent, reliable solutions for all major appliance brands. Our service vans are equipped with essential parts and modern diagnostic tools, ensuring most repairs are completed during the first visit.We prioritize customer satisfaction through transparent pricing, a 90-day repair guarantee, and same-day service availability across Wake and Durham counties. Our mission is to build lifelong relationships by offering fair pricing, expert diagnostics, and comprehensive maintenance programs tailored to household needs.
Services
Appliance Repair
Maintenance Services
Parts Replacement
Same-Day Service
Warranty Repairs
Highlights and features
- We offer 21 years of specialized appliance repair experience.
- Our service vans carry most commonly needed parts for immediate repairs.
- We provide transparent, upfront pricing with no hidden fees.
- All repairs include a 90-day parts and labor guarantee.
- Same-day service available for urgent appliance failures.
What people say
Prompt and professional
Excellent service
Knowledgeable technicians
Same-day appointments
Fair pricing
Services
Appliance Repair
We repair all major household appliances including washers, dryers, refrigerators, ovens, and dishwashers. Our certified technicians diagnose issues quickly using digital manuals and complete 85% of repairs during first visits. Brands supported include Whirlpool, GE, Samsung, and LG.
Maintenance Services
Scheduled maintenance extends appliance lifespan and prevents breakdowns. Our technicians clean components, check for wear, and replace parts as needed. First-time maintenance includes a comprehensive system evaluation and efficiency testing for washers, dryers, and refrigeration units.
Parts Replacement
We stock 200+ common appliance parts in our service vehicles. When immediate replacement isn't possible, we expedite shipping at no extra charge. All replaced parts carry manufacturer warranties plus our 90-day labor guarantee for complete repair protection.
Same-Day Service
Emergency repair appointments are available daily. Our dispatch system prioritizes critical failures like non-cooling refrigerators or broken washing machines. Technicians call 30 minutes before arrival and complete repairs using onboard parts inventory whenever possible.
Warranty Repairs
All repairs include a 90-day warranty covering both parts and labor. If identical issues recur, we return at no charge to re-repair using upgraded components. This warranty applies to all brands and service types, with no exclusions for older appliance models.
People
Aaron Wilkins
Owner / Lead Technician
21-year appliance repair specialist with factory certifications from major manufacturers. Former top-1% technician at national repair chain. Completed 15,000+ local repairs and leads our team's technical training programs.
Matt
Technician
Certified appliance technician with 8 years of field experience. Specializes in complex diagnostics for high-efficiency washing machines and smart kitchen appliances. Maintains 98% first-visit repair rate.
Lee
Technician
Factory-trained specialist in refrigeration systems and electronic control boards. Holds advanced certifications for inverter-driven compressors and smart appliance diagnostics. Average 4.9 customer satisfaction rating over 5 years of service.
Brian
Technician
5-year veteran technician focusing on dryer ventilation safety and oven temperature calibration. Completes 25+ monthly maintenance inspections and holds EPA Section 608 certification for refrigerant handling.
Brent
Technician
Certified small appliance specialist with expertise in countertop ovens, microwaves, and garbage disposals. Maintains 100% on-time arrival record for 3 consecutive years and leads customer communication training.
Questions
What areas do you service?
We serve Raleigh, Cary, Durham, Apex, Fuquay-Varina, Holly Springs, and surrounding Wake/Durham County areas with same-day repair availability.
Do you offer emergency repairs?
Yes, we prioritize urgent appliance failures and can typically dispatch a technician within 2 hours of your call during business hours.
What's included in your 90-day warranty?
Our warranty covers both parts and labor for the specific repair performed. If the same component fails again, we'll replace parts and re-perform labor at no additional charge.
How are repair costs determined?
The $110 service fee includes diagnosis and written estimate. Final pricing combines parts cost plus flat-rate labor for the specific repair completed.
Can I schedule maintenance online?
While we recommend calling for immediate availability, our website offers an online coupon for discounted seasonal maintenance packages.
Do technicians carry common replacement parts?
Yes, our service vans stock 200+ frequently needed components to complete 85% of repairs during first visits without return trips.
