Business Details
50+ Years
experience
Expert Appliance Repair Services in Albuquerque, NM
Since 1975, Ortega's Appliance Service has been Albuquerque's trusted provider of appliance repair solutions. Our family-owned business combines decades of hands-on experience with factory-approved training across 30+ premium brands, ensuring technicians deliver precise diagnostics and repairs. We maintain a 98% first-call completion rate by stocking 90% of required parts on service vans and pre-diagnosing issues using model-specific data. Recognized with the New Mexico Ethics in Business Award and SBA Family-Owned Small Business of the Year honors, our team adheres to strict ethical standards while maintaining a 1-year parts and labor warranty.Our investment in mobile technology enables real-time parts lookup and scheduling efficiency, supported by a customer communication system that coordinates service through multiple channels. With a 50-year legacy of community service and technical excellence, we continue expanding our capabilities while preserving the personalized approach that defines our Albuquerque roots.
Services
Refrigerator Repair
Oven Repair
Dishwasher Repair
Washer & Dryer Repair
Specialty Appliance Repair
Details
- Year established: 1975
Highlights and features
- Factory-approved servicer for Viking appliances with specialized training
- Highly trained technicians with pre-diagnosis capabilities and stocked service vans
- Ethical business practices recognized with New Mexico Ethics in Business Award
- Award-winning service with 50 years of local community presence
- 98% first-call completion rate with 1-year parts and labor warranty
What people say
Arrived on time
Very professional
Knowledgeable
Reliable
Worth every penny
Services
Refrigerator Repair
Our technicians specialize in repairing all refrigerator types including side-by-side, French door, and undercounter models. We diagnose cooling issues, replace faulty components like evaporator fans and ice makers, and ensure optimal temperature regulation. With factory training for major brands like Sub-Zero and GE, we complete 90% of repairs during the initial visit using parts stocked on our service vans.
Oven Repair
We service all oven types including gas, electric, and induction models. Our experts fix heating element failures, temperature calibration issues, and igniter malfunctions while maintaining safety standards. Technicians handle complex repairs for luxury brands like Wolf and Thermador, ensuring proper ventilation system functionality during each service call.
Dishwasher Repair
Our team addresses common dishwasher problems like drainage issues, faulty door locks, and spray arm malfunctions. We service leading brands including Bosch and Viking, replacing pumps, seals, and control boards. Technicians test water pressure and detergent dispensing systems to restore optimal cleaning performance during each service visit.
Washer & Dryer Repair
We repair all washing machine and dryer types including front-load, top-load, and stacked units. Our technicians fix drum issues, replace worn belts and pulleys, and resolve heating element failures. With expertise in commercial-grade units, we service both residential and rental properties while maintaining safety protocols for gas-powered dryers.
Specialty Appliance Repair
Our technicians handle specialized repairs for wine coolers, residential ice machines, and warming drawers. We maintain factory-certified standards for premium brands like Scotsman and U-Line, addressing unique cooling systems and temperature control mechanisms. These complex repairs require specialized diagnostic tools and parts inventory maintained by our service team.
Questions
What types of appliances do you repair?
We repair all major household appliances including refrigerators, ovens, dishwashers, washers/dryers, and specialty units like wine coolers and ice machines.
Do you offer emergency repair services?
While we don't provide 24/7 emergency services, our online scheduling system allows immediate booking for urgent appliance issues during regular business hours.
What areas do you service?
We primarily serve Albuquerque and surrounding communities within a 50-mile radius of our NE Albuquerque service center.
How quickly can you repair my appliance?
98% of our repairs are completed during the first service visit, with most appointments scheduled within 24-48 hours of initial contact.
Do you provide warranty on repairs?
Yes, all repairs come with a 1-year warranty covering both parts and labor performed by our technicians.
Can I get replacement parts directly from your company?
Yes, our online parts store offers OEM replacement components for most major appliance brands with same-day shipping options.
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