Business Details
50+ Years
experience
Trusted Appliance Repair Services Minneapolis
Established in 1957 by Hugo Koyonen, our company has grown into a 26-employee operation dedicated to providing superior appliance repair services. As the only Factory Certified Care Company for Whirlpool in Minnesota, we prioritize customer satisfaction through factory-trained technicians and cutting-edge service methods. Our team arrives equipped with extensive parts inventory and utilizes advanced software for timely service delivery. We maintain a full-time parts department with over 40 years of expertise to address customer needs efficiently. Our commitment to quality is reflected in our 1-year parts warranty and 90-day labor warranty on repairs.We continuously update our technicians on the latest product developments to ensure optimal service outcomes. Customer feedback remains central to our operations, guiding our continuous improvement efforts. Our service area covers Minneapolis, St. Paul, and surrounding communities with reliable appliance repair solutions. We maintain strict adherence to manufacturer guidelines for warranty-covered repairs and extended service plans. Our proven track record of resolving complex appliance issues demonstrates our technical expertise and dedication to customer satisfaction.
Services
Refrigerator Repair
Washer Repair
Dryer Repair
Dishwasher Repair
Oven Repair
Microwave Repair
Ice Maker Repair
Trash Compactor Repair
Cooktop Repair
Wall Oven Repair
Details
- Year established: 1957
Highlights and features
- Factory-trained technicians with 59 years of local experience
- Same-day diagnostics and 2-day parts delivery guarantee
- 1-year parts warranty and 90-day labor warranty
- Real-time technician tracking and appointment updates
- Full-time parts department with 40+ years expertise
Associations and certifications
- Whirlpool Corporation Factory Certified Care Company
What people say
Very professional and on time
Prepared with parts and supplies
Solved the problems and it runs great
Great service
Worked hard solving the issue
Services
Refrigerator Repair
Our certified technicians diagnose and repair all refrigerator models including Whirlpool, Maytag, and KitchenAid. We maintain 95% parts availability for same-day repairs and offer 1-year parts warranty. Our service includes temperature calibration, compressor diagnostics, and ice maker adjustments.
Washer Repair
Factory-trained specialists address washer issues including vibration problems, drainage failures, and electronic control malfunctions. We stock 126+ common parts for immediate repairs and provide detailed diagnostics reports. Our 90-day labor warranty covers all completed repairs.
Dryer Repair
We resolve heating issues, error codes, and mechanical failures in gas and electric dryers. Technicians use handheld computers for real-time diagnostics and provide clear repair options. Emergency service available during regular business hours.
Dishwasher Repair
Our team fixes leaks, cleaning performance issues, and control panel malfunctions. We offer rust removal services and spray arm replacements. Technicians arrive with necessary tools and parts for efficient service completion.
Parts Replacement
We provide genuine manufacturer parts with 1-year warranty coverage. Our inventory includes 126+ fast-moving components for immediate installation. For special order parts, we guarantee 2-day delivery to minimize appliance downtime.
People
Hugo Koyonen
Founder
Founded the company in 1957 after managing appliance service at Donaldson's Department Store. Established the business's commitment to factory-certified repair standards.
Trent J
Lead Technician
Factory-trained specialist with expertise in diagnosing complex dryer issues. Recognized for thorough customer explanations and one-visit repair solutions.
Nate
Service Technician
Specializes in laundry center adjustments and performance optimization. Praised for making critical repair adjustments that resolve long-standing issues.
Dennis
Senior Technician
Experienced refrigerator specialist with proven track record in compressor diagnostics. Completes complex repairs efficiently while maintaining clear customer communication.
Jared
Appliance Specialist
Expert in Whirlpool Sidekick diagnostics and repair. Implements lasting solutions instead of temporary part replacements. Maintains high customer satisfaction ratings.
Questions
What brands do you service?
We specialize in Whirlpool, Maytag, and KitchenAid appliances as the factory-certified service provider in Minnesota.
Do you offer same-day service?
We provide same-day diagnostics and typically complete repairs in one visit when parts are available in our inventory.
What warranty coverage do you provide?
We offer 1-year parts warranty, 90-day labor warranty, and 30-day service call warranty on direct-pay repairs.
How do you handle warranty repairs?
For manufacturer warranties, contact the brand's customer service directly. We service all extended warranty plans.
What areas do you serve?
We service Minneapolis, St. Paul, Excelsior, Blaine, Apple Valley, and surrounding Twin Cities areas.
Can I track my technician?
Yes, we provide real-time technician tracking and mobile updates for appointment scheduling.
