Business Details
12 Years
experience
Trusted Appliance Repair Services in Wisconsin
Diamond Appliance Service is a locally owned and operated business established in 2014, serving Wisconsin and northern Illinois. Our expertise stems from strategic partnerships with major retailers and Whirlpool, granting us exclusive training and access to solutions unavailable to competitors. With over 75 years of combined leadership experience, we prioritize first-visit repairs, a vast parts inventory, and a 90-day warranty on parts and labor. Our technicians are factory-trained, background-checked, and equipped to handle all major appliance brands.We emphasize transparency, offering half-back estimates and clear communication throughout the repair process. Our commitment to customer satisfaction is reflected in our 4.7-star rating from 247 reviews. We operate with a focus on minimizing service disruptions through precise scheduling and proactive diagnostics. Our teams deep industry knowledge ensures efficient repairs for both in-warranty and out-of-warranty appliances. By combining local ownership with Midwest-wide support, we deliver reliable, timely service tailored to our customers needs.
Services
Refrigerator Repair
Washer Repair
Dryer Repair
Dishwasher Repair
Microwave Repair
Oven Repair
Range Repair
Freezer Repair
Garbage Disposal Repair
Stove Repair
Details
- Year established: 2014
Highlights and features
- We offer factory-trained technicians with over 40 years of combined experience.
- Our first-call repair rate exceeds industry standards.
- We provide a 90-day warranty on all parts and labor.
- Our inventory includes thousands of parts for immediate use.
- We are locally owned and operate with transparent pricing.
What people say
Professional, customer oriented
Exceptional service
Knowledgeable and personable
Punctual and efficient
Reliable and courteous
Services
Refrigerator Repair
We diagnose and fix cooling issues, leaks, and mechanical failures in refrigerators. Our technicians use genuine parts and provide a 90-day warranty. Customers praise our prompt, reliable service for brands like Whirlpool and Maytag.
Washer Repair
Our team resolves issues with filling, draining, and spinning in washing machines. With same-day diagnostics and a vast parts inventory, we ensure minimal downtime. Customers highlight our expertise in resolving error codes and mechanical faults.
Dryer Repair
We repair heating, spinning, and noise-related problems in dryers. Technicians complete 90% of repairs on the first visit, using pre-screened parts. Clients appreciate our clear explanations and efficient troubleshooting.
Dishwasher Repair
Our service addresses drainage, cleaning, and mechanical issues in dishwashers. We offer same-day diagnostics and use manufacturer-approved parts. Customers commend our ability to resolve persistent leaks and error codes.
Microwave Repair
We fix heating, power, and mechanical problems in microwaves. Our technicians provide on-site diagnostics and use genuine parts. Clients praise our quick turnaround for issues like faulty turntables and touchpad failures.
People
Chip
Lead Technician
Experienced appliance repair technician with over 10 years in the field, specializing in diagnostics and customer education.
David
Service Technician
Certified technician known for punctuality and clear communication during repairs, with expertise in refrigerator diagnostics.
Travis
Repair Specialist
Skilled in troubleshooting complex appliance issues, with a focus on washer and dryer repairs and customer satisfaction.
Tom
Lead Technician
Specializes in warranty repairs and diagnostics, with a track record of resolving issues under manufacturer guidelines.
Tracy
Senior Technician
Expert in freezer and oven repairs, with over 15 years of experience and a focus on customer-centric solutions.
Questions
What types of appliances do you service?
We service all major home appliances including refrigerators, washers, dryers, dishwashers, microwaves, ovens, and ranges.
Do you offer same-day repairs?
Yes, 90% of repairs are completed on the first visit with pre-screened parts and senior technician support.
Are your technicians certified?
Yes, all technicians are factory-trained, background-checked, and authorized by brands like Whirlpool and Maytag.
What areas do you serve?
We serve Wisconsin and northern Illinois, including Madison, Milwaukee, Green Bay, and Rockford.
How are repair costs determined?
Costs include trip/diagnosis, labor, and parts. In-warranty repairs are covered by manufacturers; out-of-warranty costs are quoted upfront.
Do you provide warranties?
Yes, we offer a 90-day warranty on all parts and labor for out-of-warranty repairs.
