Business Details
32 Years
experience
Emergency
services
Your Trusted Appliance Repair Experts in Glen Allen, VA
For over three decades, Appliance Doctor has specialized in delivering exceptional appliance repair services across the Greater Richmond area. As a family-owned and operated business, we prioritize quality repairs and outstanding customer service for all household appliances, from refrigerators to trash compactors. Our owner, David Jenkins, brings decades of industry experience addressing common frustrations with broken appliances, establishing a company focused exclusively on appliance repair. Professional technician Danny McClenaghan, with 15+ years of HVAC and appliance repair expertise, works directly with homeowners to complete repairs efficiently and affordably. We maintain factory authorizations with leading brands like Bosch, Thermador, and Viking, ensuring access to technical support and up-to-date service protocols.Our commitment to specialization sets us apart from multi-trade service providers, allowing us to focus entirely on resolving appliance issues. With a 1-year warranty on parts and labor, flat-rate pricing, and over 50 years of combined experience, we emphasize transparency and trust in every customer interaction. Locally owned and managed, we understand the importance of rapid response times and reliable service for emergency repairs. Our approach prioritizes customer education, providing cost comparisons between repair and replacement options to help clients make informed decisions. This dedication to integrity has earned us long-term relationships with residential and property management clients across Richmond's Fan district and surrounding areas.
Services
Refrigerators
Dishwashers
Washing Machines
Dryers
Ranges
Details
- Year established: 1994
Highlights and features
- We offer factory-authorized repairs for major appliance brands
- Our technicians have over 50 years combined appliance repair experience
- We provide 1-year warranty on parts and labor
- We maintain flat-rate pricing with no hidden fees
- We prioritize same-day service for emergency repairs
Associations and certifications
- Bosch
- Blue Star
- Zephyr
- Summit
- Thermador
- U-Line
- Viking
What people say
Prompt service
Technical expertise
Honest recommendations
Successful repairs
Exceptional communication
Services
Refrigerator Repair
Our technicians specialize in diagnosing and repairing all refrigerator types, including side-by-side, French door, and bottom-freezer models. We address temperature inconsistencies, compressor failures, ice maker malfunctions, and water dispenser issues using manufacturer-approved parts. With factory training from leading brands, we ensure proper refrigeration function to preserve food safety and energy efficiency.
Dishwasher Repair
We resolve common dishwasher problems including drainage issues, poor cleaning performance, and control panel malfunctions. Our repairs cover motor replacements, spray arm adjustments, and detergent dispenser fixes for both built-in and portable units. Factory-trained technicians ensure optimal water pressure and temperature settings for effective cleaning cycles.
Washing Machine Repair
Our experts handle front-load and top-load washing machine repairs for vibration issues, drainage problems, and electronic control failures. We replace worn bearings, faulty pumps, and damaged door locks while maintaining proper load balancing. Factory authorization ensures access to specialized diagnostic tools for modern smart washing machines.
Dryer Repair
We address heating element failures, drum rotation issues, and thermostat malfunctions in gas and electric dryers. Our technicians perform venting system inspections to ensure safety and efficiency while replacing worn components like belts and rollers. Factory training enables precise diagnostics for modern sensor-controlled models.
Range Repair
Our specialists repair gas and electric ranges, addressing igniter failures, burner malfunctions, and oven temperature inconsistencies. We replace faulty surface elements, damaged grates, and defective control boards while ensuring proper gas connections. Factory authorization provides access to specialized parts for precise cooking performance restoration.
People
David Jenkins
Owner
With decades of appliance repair experience, David established Appliance Doctor to specialize in home appliance solutions. He oversees operations and ensures customer satisfaction through honest assessments and quality repairs.
Danny McClenaghan
Lead Technician
Certified technician with 15+ years of HVAC and appliance repair expertise. Danny provides prompt, professional service for residential clients, focusing on efficient diagnostics and durable repairs for all major appliance brands.
Questions
What appliances do you repair?
We specialize in refrigerators, dishwashers, washing machines, dryers, and ranges from major brands like Bosch, Thermador, and Viking.
Do you offer warranty on repairs?
Yes, all our repairs include a 1-year warranty covering both parts and labor for your peace of mind.
Can you service older appliances?
Absolutely. Our technicians successfully repair appliances of all ages, including models over 15 years old.
What are your service hours?
We offer regular service hours Monday through Friday with emergency repair availability for urgent situations.
Do you provide repair cost estimates?
Yes, we always provide clear cost comparisons between repair and replacement options before starting any work.
Are you factory authorized?
We maintain factory authorizations with Bosch, Thermador, Viking, and other major appliance manufacturers for specialized support.