Business Details
50+ Years
experience
Your Trusted Appliance Repair Experts in Auburn
Since 1973, our family has dedicated itself to providing prompt, professional appliance repair services to the Syracuse County area. Founded by a former appliance dealer technician and expanded through three additional generations, we combine decades of hands-on experience with a commitment to honest service. Our team specializes in repairing refrigerators, washers, dryers, dishwashers, ovens, ranges, and more, using genuine factory parts stocked on our trucks for immediate solutions. We guarantee all work with a 90-day warranty on parts and labor, prioritizing repairs over replacements to deliver cost-effective solutions.As a member of the Marcone Service Association, we maintain rigorous standards of quality and reliability, serving Auburn NY and surrounding communities with personalized attention. Our reputation for fair pricing, knowledgeable technicians, and customer-centric service has earned us generations of loyal clients who recommend us to their families and friends.
Services
Refrigerator Repair
Washer Dryer Repair
Dishwasher Repair
Oven Range Repair
Appliance Parts Sales
Details
- Year established: 1973
Highlights and features
- We offer 50+ years of family-owned appliance repair expertise
- Our technicians use genuine factory parts for reliable repairs
- We guarantee all work with a 90-day parts and labor warranty
- Our service prioritizes repairs over replacements to save costs
- Third-generation family business serving Syracuse County communities
Associations and certifications
- Marcone Service Association
What people say
Excellent service
Fast friendly service
Great local service
Fair price
Services
Refrigerator Repair
Our technicians specialize in repairing all refrigerator types, including frost-free models, side-by-side units, and commercial-grade appliances. We diagnose cooling issues, replace faulty compressors, and fix ice maker problems using genuine manufacturer parts. With same-day service availability and a 90-day warranty, we ensure your food stays fresh with lasting solutions.
Washer Dryer Repair
We repair all major washing machine and dryer brands, addressing issues like drum malfunctions, water inlet problems, and heating element failures. Our technicians carry common replacement parts to complete repairs in one visit, restoring your laundry routine quickly. We service both traditional top-loaders and modern high-efficiency models with equal expertise.
Dishwasher Repair
From leak repairs to control board replacements, we fix all dishwasher makes and models. Our technicians resolve drainage issues, sensor malfunctions, and spray arm problems while maintaining your kitchen's cleanliness during service. We use factory-certified parts to extend your appliance's lifespan and improve cleaning performance.
Oven Range Repair
We service electric and gas ovens, ranges, and cooktops, repairing igniters, temperature sensors, and burner components. Our technicians ensure safe gas line connections and calibrate temperature controls for precise cooking results. We handle both standard and high-end models with specialized diagnostic tools.
Appliance Parts Sales
We stock over 95% of common appliance parts for immediate purchase, including capacitors, thermostats, and door components. Our parts inventory covers major brands, and we offer expert guidance to ensure correct part selection. Customers can order online or visit our Auburn location to pick up essential repair components.
People
William Zema
Owner
Founder with 50+ years experience, started business after Vietnam War service. Oversees operations and maintains quality standards for all repairs.
Gerry Zema
Technician
Third-generation technician specializing in modern appliance diagnostics. Trained in latest repair techniques while maintaining family service values.
Lori Zema
Office Manager
Handles customer service and scheduling, ensuring smooth operations since joining the family business decades ago.
Questions
What appliances do you repair?
We repair all major home appliances including refrigerators, washing machines, dryers, dishwashers, ovens, and ranges.
Do you offer warranty on repairs?
Yes, all repairs include a 90-day warranty covering both parts and labor for your complete satisfaction.
Are you available for emergency service?
We prioritize urgent cases but don't offer after-hours emergency service. Contact us during business hours for prompt assistance.
Do you sell appliance parts?
Yes, we stock 95% of common appliance parts and offer expert guidance for correct part selection.
How quickly can you service my appliance?
Most appointments scheduled within 24-48 hours, with same-day service available for urgent cases when possible.
Are your technicians certified?
Our technicians receive ongoing training and are members of the Marcone Service Association for professional standards.
