Business Details
16 Years
experience
Trusted Appliance Repair Services in Elk Grove, CA
Awesome Appliance Repair has served the Sacramento region for over 24 years, specializing in LG and Samsung front-loading washer and dryer repairs. Our owner-operated service combines technical expertise with personalized customer care, offering same-day solutions for issues like drainage problems, error codes, and heating failures. With a focus on transparency, we provide clear explanations of appliance malfunctions and repair processes.Our commitment to reliability is reflected in 99% appointment adherence, 98% customer satisfaction, and 92% same-day repair completion rates. We prioritize direct communication, requiring voicalls followed by text updates with model numbers and zip codes to streamline service scheduling.
Services
Washing Machine Repair
Dryer Repair
Refrigerator Repair
Dishwasher Repair
Range/Oven Repair
Microwave Repair
Cooktop Repair
Details
- Year established: 2010
Highlights and features
- 24 years of combined experience in appliance repair
- 92% of repairs completed same-day
- 98% customer satisfaction rating
- Direct communication with owner-technician
- Specialized expertise in LG/Samsung front-load systems
What people say
Prompt same-day service
Expert repairs
High satisfaction
Clear explanations
Reliable technicians
Services
Washing Machine Repair
Specialized repair service for LG and Samsung front-loading washing machines addressing drainage issues, error codes, and mechanical failures. Our technician provides same-day diagnostics and repairs using manufacturer-specific knowledge. With 24 years of experience, we ensure proper functionality restoration and extended appliance lifespan through expert troubleshooting and component replacement.
Dryer Repair
Comprehensive dryer repair service for heating failures, error codes, and mechanical issues in LG and Samsung models. We offer same-day diagnostics and transparent explanations of required repairs. Our owner-technician combines 10+ years of Sears experience with direct customer communication to resolve problems efficiently while maintaining safety standards during all repair processes.
Refrigerator Repair
Professional refrigerator repair service addressing temperature control issues, compressor problems, and ice maker malfunctions. Our technician provides on-site diagnostics and repairs with clear explanations of system failures. Using specialized knowledge of major brands, we implement lasting solutions while maintaining food safety during service calls across the Sacramento region.
Dishwasher Repair
Expert dishwasher repair service for drainage problems, error codes, and mechanical failures. We provide same-day diagnostics and transparent repair options for major brands. Our owner-operated service emphasizes clear communication about system issues and implements manufacturer-recommended solutions to restore proper functionality and energy efficiency.
Range/Oven Repair
Specialized repair service for gas and electric ranges/ovens addressing heating element failures, control panel issues, and ignition problems. Our technician provides on-site diagnostics and repairs with manufacturer-specific knowledge. We prioritize safety during all repair processes while offering clear explanations of technical issues and implementing lasting solutions for Sacramento area customers.
People
Ken Thomas
Owner/Technician
Ken Thomas operates as the sole technician with 24 years of appliance repair experience. After 10 years at Sears, he founded Awesome Appliance Repair in 2010 to provide personalized service directly to Sacramento communities. He handles all customer communication, scheduling, parts ordering, and repairs personally.
Questions
Do you service brands other than LG and Samsung?
While we specialize in LG and Samsung appliances, we can assess and repair most major brands across the Sacramento area.
What are your service hours?
We offer same-day service appointments Monday through Friday with flexible scheduling options to accommodate customer needs.
How long do repairs typically take?
Most repairs complete within 45 minutes to 1 hour, depending on the specific appliance and required components.
What information should I provide when scheduling?
Please share your appliance's model number, zip code, and detailed description of the issue via text message for fastest service.
Do you offer warranty on repairs?
We stand by our work with standard warranty coverage on all parts and labor performed during service visits.
