Business Details
22 Years
experience
Emergency
services
Commercial Kitchen Equipment Repair & Installation
Pride Commercial Appliance Service has been a trusted name in commercial kitchen equipment solutions since 2004. Founded by a single technician with a vision, we have grown into a team of over 47 employees, including 30 highly trained technicians, serving clients across Upstate New York. Our expertise spans installation, maintenance, and repair of commercial kitchen equipment for restaurants, supermarkets, healthcare facilities, and more. We prioritize minimizing downtime through 24/7 emergency services and a customer-first approach.Backed by partnerships with over 70 manufacturers, we offer warranty service, preventative maintenance programs, and specialty solutions like stainless steel welding. With offices in Rochester and Albany, we combine local knowledge with industry-leading expertise to ensure kitchens operate safely and efficiently. Our commitment to quality is reflected in our 20-year track record of serving communities through real-world learning initiatives and reliable service delivery.
Services
Installations
Preventative Maintenance
Repairs
Part Sales
Specialty Services
Warranty Service
Details
- Year established: 2004
Highlights and features
- We offer 20 years of specialized experience in commercial kitchen equipment service.
- Our team includes 30 certified technicians with factory-authorized manufacturer partnerships.
- We provide 24/7 emergency repair services across Upstate New York.
- We implement preventative maintenance programs to minimize equipment downtime.
- We guarantee nationwide manufacturer warranty service for covered repairs.
What people say
Prompt response times
Professional technicians
Reliable repairs
24/7 availability
Manufacturer partnerships
Services
Commercial Appliance Installation
We provide professional installation of commercial kitchen equipment including refrigeration, ovens, and dishwashers. Our technicians ensure proper setup and operational testing for new constructions or renovations. With manufacturer partnerships and fabrication capabilities, we deliver seamless integration of hot and cold side equipment for restaurants and foodservice operations.
Preventative Maintenance
Our two-tier maintenance programs identify potential issues before they cause downtime. Level 1 includes comprehensive inspections with repair estimates, while Level 2 offers scheduled maintenance visits. We service schools, restaurants, and hospitality venues across Upstate New York with customized maintenance plans tailored to each facility's needs.
Emergency Repairs
We offer 24/7 emergency repair services for critical kitchen equipment failures. Our technicians respond promptly to fix refrigeration units, ovens, fryers, and more. With parts inventory and manufacturer support, we minimize downtime for restaurants, healthcare facilities, and commercial kitchens across multiple states.
Specialty Services
Our specialty services include stainless steel welding, protective wall coverings, and pan resurfacing. We address unique challenges with fabrication work and specialty part sourcing through our manufacturer network. These services enhance kitchen durability and functionality while maintaining health code compliance for commercial establishments.
Warranty Service
As factory-authorized service providers for 70+ brands, we perform warranty repairs on commercial kitchen equipment. Our technicians handle claims processing and repairs for major manufacturers, ensuring compliance with warranty terms while minimizing business disruption for restaurant owners and facility managers.
Questions
What types of commercial kitchen equipment do you service?
We service all types of commercial restaurant equipment including refrigeration units, ovens, dishwashers, fryers, and steamers for restaurants, healthcare facilities, and foodservice operations.
Do you offer emergency repair services?
Yes, we provide 24/7 emergency repair services across Upstate New York with rapid response times for critical kitchen equipment failures.
Are your technicians certified and trained?
Our team includes 30 certified technicians who receive ongoing training and are factory-authorized by over 70 equipment manufacturers.
Do you service areas outside New York State?
While our primary service areas are in Upstate New York, we support select projects in Pennsylvania, Maryland, Virginia, and other neighboring states.
What preventative maintenance options are available?
We offer two preventative maintenance programs: Level 1 for inspections with repair estimates and Level 2 for scheduled maintenance visits tailored to your facility's needs.
